By Chris Sauer, Leslie P. Willcocks, Mary C. Lacity

This edited two-volume assortment provides the main fascinating and compelling articles relating the formula of analysis tools used to review info platforms from the 30 12 months booklet historical past of the magazine of knowledge know-how (JIT).

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A Conceptual Model of Service Quality and its Implications for Future Research, Journal of Marketing 49(4): 41–50. J. (2008). ’, European Journal of Information Systems 17(6): 444–447. , Vermunt, J. and Bijmolt, T. (1999). Importance and Similarity in the Evolving Citation Network of the International Journal of Research in Marketing, International Journal of Research in Marketing 16(2): 113–127. Pilkington, A. H. (2008). Research Themes, Concepts and Relationships: A study of international journal of service industry management (1990–2005), International Journal of Service Industry Management 19(1): 83–110.

2008). The Future of Information Systems – Thinking informatically, European Journal of Information Systems 17(6): 695–698. Checkland, P. (1981). Systems Thinking, Systems Practice, London: John Wiley and Sons. Chen, W. and Hirschheim, R. (2004). A Paradigmatic and Methodological Examination of Information Systems Research from 1991 to 2001, Information Systems Journal 14(3): 197–235. , Pilkington, A. N. (2012). Information Systems as a Discipline in the Making: Comparing EJIS and MISQ between 1995 and 2008, European Journal of Information Systems 21(5): 479–495.

The top three fields in the network also achieve the highest centrality scores and equally function as knowledge hubs, brokers and monitors. However, gaining this initial jurisdiction was fragile given the peripheral position of IS in the network, as IS is shielded from many other fields that were well connected to the competitors General Management, and Operations Research and Management Science. Therefore, these two fields not only score almost a third of linkages in the early body of knowledge cited in IS journals, but also have a relatively strong influence over what connections are or are not established to the IS field.

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