By Bernie Brennan
Written throughout the eyes of retail and expertise executives, Branded! explores outlets who're effectively imposing social media and mobility strategies.
Market-leading shops are attractive technology-savvy clients although social media and mobility. Branded! finds how those electronic verbal exchange channels are an extension of a retailer's tradition and technique leading to development model fairness. finished experiences of Starbucks, Zappos, rainy Seal, Macy's, 1-800-Flowers.com, JCPenney, Pizza Hut and most sensible purchase are featured. Branded!:
- Provides a transparent evaluate of social media in addition to the speedy alterations within the improvement and use of mobility.
- Demonstrates why outlets can't 'wait and see', and needs to stream rapidly
- Shows how each one company's social media and mobility projects are in line with the person character of the company.
- Discusses subtle analytic instruments that let outlets to degree their functionality and make trained judgements at the data
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Additional info for Branded! : how retailers engage consumers with social media and mobility
2. com/ (accessed June 16, 2010). 3. Ibid. 4. com/2010/04/15/what-is-the-speed-of-socialmedia/ (accessed June 16, 2010). 5. Ibid. 6. Ibid. 34 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. ▸ SOCIAL MEDIA Ibid. Ibid. Ibid. 0 (accessed June 21, 2010). ca/2008/what-is-socialmedia/ (accessed June 21, 2010). reference. o=100074 (accessed June 21, 2010). name=News&op= viewlive&sp_id=786 (accessed June 16, 2010). pdf (accessed June 16, 2010). Ibid. Ibid. Ibid. imw=Y(accessedJune16,2010).
Meanwhile, those retailers that are now engaging customers are getting smarter every day and making better decisions. As you read though the individual company chapters, the leadership roles of the CEO’s and their senior management teams are evident. Also important is leaderships’ empowerment of talented staff members to effectively execute customer engagement never before experienced in retail. NOTES 1. com/#hl=en&rlz= 1R2_____en&q=twitter+usage+in+america+2010&aq=0&aqi=g2&aql=&oq =twitter+usage+in+ameri&gs_rfai=&fp=c08633561c63305 (accessed June 16, 2010).
37 Although one could assume that most social gamers are Gen Y youth, in actuality the average age of female Facebook casual gamers is 48. 38 On the surface, these games may not seem to apply to retailers’ businesses, but in fact they can represent a branding opportunity. In most games, if users want to increase their number of points, in addition to earning them the old-fashioned way, they have the option of purchasing more points for cash, as well as through surveys or purchases from a real-world brand.